Terms & Conditions

Payment

We require full payment (MasterCard, Visa, Discover) at the time of booking your room reservation. Our tax rate is 13% (7% local and 6% state tax).

Cancellation / Refunds

​Bryn Oaks is a small establishment and cancellations are significant. Any cancellation made before 7 days of the scheduled arrival will receive a full refund minus a $25 transaction fee per room. If cancellation is made less than 7 days but before 72 hours of the scheduled arrival, you will receive a full refund minus a fee of $125. Any cancellation made less than 72 hours of scheduled arrival time will not receive a refund.

Pets

At this time we  are a non-pet property. Pet violations and cleaning will be subject to a fee of up to $300.

We do welcome service dogs.

Smoking

We are a smoke-free property. You may smoke outside as long as it is not bothering other guests. Smoking violations inside the facilities will be subject to a fee of up to $250.

Children

We can not accommodate children at this time but will do so when the duplex opens Fall of 2019.

Occupancy/ Extra Person Fees

Room rates are listed with each room description and are based on single or double occupancy. We cannot at this time accommodate more than two people in the rooms. We will be able to accommodate more in rooms when the duplex is open late fall 2019.

Minimum Age to Reserve a Room

There must be an adult of 21 years or older in each guest room.

Check in/ Check out

Check-in begins at 4:00 p.m.  We will be here to greet you between 4:00-5:30 p.m.  If you can not arrive during this time please call ( 254-291-3240 ) so we can make arrangements.

Check-out is 11:00 a.m.

Breakfast

Breakfast is included with each night’s stay. Beverages, yogurt, granola, and pastry will be ready at 7:30 a.m.. Hot breakfast is served between 8:00-9:00 a.m. Because many of the prepared hot dishes are better fresh we may have you specify when you would like your breakfast. You may have your breakfast in the dining room, outside seating areas, or in your room.

Housekeeping/ Room Services

If you request, we will gladly service your room or provide fresh towels.

Parking

We offer on-property parking.  We are not responsible for damage done to your vehicle.

Weddings/ Room Blocks

For wedding parties please contact Rhonda at 254-291-3240. Our wedding code is strictly enforced to protect our property and mental health.

Meetings/ Business

We offer a comfortable meeting venue for groups up to 18 from 10:00 a.m. – 3:00 p.m. you can bring your own food or have food prepared in house. Please call Rhonda at 254-291-3240 for more info.  

Lost and Found

Articles left behind are held for 7 days, and then we contribute appropriate items to a local charity. If claimed, we ship USPS and at your expense.